Shipping and return policies for Vernian Process
- Shipping Info
All merchandise you buy from us is shipped via the U.S. Postal Service, for both domestic and international orders. Special arrangements can be made if you wish to use FedEx or UPS; please contact us first if you want to use one of these alternative shipping options. Normal turnaround time for any order is 1-2 business days.
- Return Policy
If you wish to return an item, it must be returned in the exact same condition it was received in. You must contact us within 14 days of receipt to make return arrangements. We only refund the cost of the item returned; we cannot refund shipping costs. You are responsible for the cost of shipping items back to us. CDs with opened or missing shrinkwrap are not returnable.
If any merchandise you receive is defective, please contact us within 14 days of receipt, and we will gladly exchange defective merchandise for a working replacement. If you need to exchange a clothing item for a different size, please let us know within 14 days of receipt, and we will gladly exchange your item for a different size. Items are not returnable or exchangeable after 14 days.